Integrity & Compliance

Our Commitment

At JenaValve, we prioritize integrity and ethical conduct in everything we do. Our commitment to these values is the cornerstone of our success and the foundation of our relationships—with our employees, our customers and our third-party business partners. To ensure that these principles remain unwavering, we are proud to offer the Integrity and Ethics Reporting Helpline.

The Helpline is a dedicated platform designed to uphold the highest standards of integrity and ethical conduct within our organization. We encourage you to utilize this program in the event you experience or witness potential misconduct. Whether you are an esteemed member of our team or a valued partner, the Integrity and Ethics Reporting Helpline is here to support you.

Coworkers collaborating

Your Confidential Reporting Resource

Your trust is our priority. We encourage anyone who witnesses a violation of the JenaValve Code of Conduct or other company policy to help us uphold our standard of quality. Any information shared through the Integrity and Ethics Reporting Helpline will be treated with the utmost discretion and respect.

We urge our valued employees to approach their direct manager, HR or any member of management in instances where a perceived violation of JenaValve’s Code of Conduct or other company policy has occurred.

In situations where anonymous communication is preferred, reporters are encouraged to contact the Integrity and Ethics Reporting Helpline, hosted by the third-party provider, EthicsPoint. The information provided will then be supplied to JenaValve based on the anonymity preferences of the reporter. All reports will be investigated by JenaValve thoroughly and with care.

As detailed in our Code of Conduct, retaliation against any reporter is strictly prohibited.

At JenaValve, we believe that maintaining trust and transparency is vital to our success. Together, we will foster an environment that thrives on respect, integrity and accountability. Thank you for being an integral part of upholding the values and principles that define our company and our mission to enable life!

See the EthicsPoint Frequently Asked Questions (FAQ) for more information.

How to Reach Us

JenaValve offers the following convenient ways to report a concern to the Integrity and Ethics Reporting Helpline:

Website
Submit an online report by clicking HERE.
Phone
Speak directly to an EthicsPoint specialist by calling the dedicated Integrity and Ethics Helpline number in your location:
US: 1-844-539-2348
DE: 0800 1821686
UK: 0-800-89-0011
(at the English prompt dial: 844-539-2348)
Mobile App
Use the QR code below to access the Integrity and Ethics Helpline mobile site: QR Code for mobile site

At JenaValve, we believe that maintaining trust and transparency is vital to our success. Together, we will foster an environment that thrives on respect, integrity and accountability. Thank you for being an integral part of upholding the values and principles that define our company and our mission to enable life!

See the EthicsPoint Frequently Asked Questions (FAQ) for more information.

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The information in this Reimbursement Guide is provided for educational purposes only and is not intended to be coding or billing advice. This coding information is based upon publicly available information and is current as of April 1, 2026 and subject to change without notice. JenaValve Technology, Inc. cannot guarantee that any product or service billed with the codes listed will be covered or, if covered, the listed payment amount will be paid by any payer. It is the responsibility of the provider to select appropriate codes for each patient and to submit appropriate codes, charges, and modifiers for services rendered. Providers should contact insurers to verify correct coding procedures prior to submitting claims related to the use of JenaValve products. In all cases, providers must bill according to the rules, policies and procedures of individual payers. The medical record should document that the product or procedure was medically necessary and furnished or performed as reported. Clinical need, not reimbursement amount, should always drive clinical decision making. If you have any questions about appropriate billing for products or services, please consult your local payer. The information contained in this guide is provided to assist providers in understanding the reimbursement process. It is intended to assist providers in obtaining accurate and appropriate reimbursement for the healthcare services provided. It is not intended to increase or maximize reimbursement by any payer. It is strongly recommended that providers consult with their payer organizations with regard to local reimbursement policies. The information contained herein is provided for information purposes only and represents no statement, promise, or guarantee by JenaValve Technology, Inc. concerning levels of reimbursement, payment, or charge. Similarly, all CPT codes are supplied for information purposes only and represent no statement, promise, or guarantee by JenaValve Technology, Inc. that these codes will be appropriate or that reimbursement will be made. For additional information, please contact us at reimbursement.usa@jenavalve.com.